When you first log in to eMHA, you will be taken directly to your user profile. Keeping this information accurate is essential, as your profile details automatically populate SOAD Report Forms (SRFs) and certificates you complete within the platform.
This guide explains how to access and update your profile, and what details to include.
The first time you log in, your profile page will open automatically.
You can access your profile at any time by clicking your name in the bottom-left corner of the screen.
Your profile information:
Is pulled directly into SRFs and certificates
Ensures that forms are pre-filled with the correct personal and professional details
Saves time and reduces manual entry errors
Keeping your profile up to date is essential for accuracy and compliance.
Include any relevant regulatory information, such as:
GMC number
Independent Section 12 approval status (Not mandatory)
Any additional approved roles (AC or RC) (Not mandatory)
Ensure this information is current and correctly entered.
Your signature will appear on your certificates and SRFs. You can either:
Draw your signature directly in the system
Upload a digital signature
Scroll to the bottom of your profile to the Signature section
Click Upload
Select a JPG or PNG file of your signature from your device
The following address will appear on official forms and certificates:
Care Quality Commission
City Gate
Gallowgate
Newcastle upon Tyne
NE1 4PA
Before completing your first report or certificate, take a moment to review your profile for completeness and accuracy.