Accessing eMHA: Logging In and Setting Up Text-Based MFA

Accessing eMHA: Logging In and Setting Up Text-Based MFA

Accessing eMHA: Logging In and Setting Up Text-Based MFA

eMHA can be accessed securely from any device (mobile, tablet or laptop) using a web browser with an internet connection. This guide explains how to log in using an NHS.net email address, how to access the system without one, and how to set up text-based Multi-Factor Authentication (MFA).

1. Logging in with an NHS.net Email Address

If you have an NHS.net email address, no password or additional setup is required. You will be granted access via a secure, single-sign-on flow.

How to Access eMHA

There are two options:

Option A: Direct Access

  1. In your web browser, type: eMHA.thalamos.co.uk

  2. You will be taken directly to the login page.

  3. Enter your NHS.net email address and click Continue.

Option B: Via the Thalamos Website

  1. Visit: thalamos.co.uk

  2. Click Log In in the top-right corner.

  3. Enter your NHS.net email or work email and click Continue.

You may wish to favourite the login page in your browser for quicker access in the future.

2. Logging in Without an NHS.net Email Address

If you do not have an NHS.net email address:

  • You will need to set up a secure password and text-based MFA to access eMHA.

  • If you require an NHS.net address, please contact the CQC to arrange one.

Initial Login and Password Setup

  1. Go to: eMHA.thalamos.co.uk

  2. Enter your email address and click Continue.

  3. On the next screen, click Forgot password to create one for the first time.

  4. Go to your email inbox and click the reset password link.

  5. Create a new password:

    • Minimum 12 characters

    • At least one uppercase and one lowercase letter

    • At least one special character

  6. Return to eMHA.thalamos.co.uk and log in using your email and new password.

3. Setting Up Text-Based Multi-Factor Authentication (MFA)

If you are logging in without an NHS.net email, you will be required to complete an MFA setup during your first login.

MFA Setup Steps

  1. After entering your password, you will be prompted to set up MFA.

  2. Enter your mobile phone number and click Continue.

  3. A 6-digit code will be sent to your phone.

  4. Enter the code and click Continue.

  5. Optionally, tick "Remember this device for 30 days".

  6. Record the backup code safely in case access is needed without your device.

Troubleshooting MFA

  • Didn’t receive the code? Click Resend.

  • Want an alternative method? Click Try another method to use an Authenticator App.