Understanding NHS number statuses

If you see an NHS number with a Yellow or Red status and you are unsure of what to do, take no action and contact your organisations demographics team for advice.

When eMHA is linked to RiO and PDS (The Spine), a patient's record shows a status icon alongside the NHS number, so staff know whether the number is valid, verified, or requires action.

There are 3 different statuses which can show here:

•Blue Tick

⚬NHS number is verified by PDS

⚬Matched against RiO and PDS

⚬No action needed

•Yellow Tick

⚬NHS number is known and linked to Rio

⚬NHS number not matched against PDS 

•Error Icon

⚬NHS number is invalid or superseded

⚬Action required to update or merge records

⚬Check patient details carefully

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