MHA Admin Portal Set-Up

If you have not done so already please contact our team to set-up your teams MHA Admin portal account.

To book a training session on the MHA Admin portal click here: www.calendly.com/thalamos

If you would like any assistance, please email the team: hello@thalamos.co.uk or call us on 02038860385.

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FAQs for MHA Admins
What do I need in order to sign up for a Thalamos Assess account? You don’t need a Thalamos Assess Account to review any forms sent to you or to complete a H3. You just need to enter your name and email address which mirrors the spelling that the ...
Troubleshooting for MHA Admins
I’ve entered my name and email address but I can’t log in The log in details that you enter have to mirror exactly what the sender entered them as. Check you have entered the same email address that the sender used. Check who the form was sent to, ...
Logo's & Wording on MHA Forms
We’ve been made aware of a number of incidents of Forms, both Thalamos and otherwise, not being accepted due to some wording & logo discrepancies on different types of Forms. These incidents have included: MHLO Forms not being accepted due to the ...
What to do when a second opinion is no longer needed
In some circumstances you will be unable to complete your second opinion and you will need to 'pass-back' the case, for example when a patient has been discharged part way through the second opinion process. You should not submit a second opinion on ...
FAQs for Nurses
FAQs What do I need in order to sign up for a Thalamos Assess account? You don’t need a Thalamos Assess account to review any forms or to complete a H3. You just need to enter your name and email address that the form was sent to, just ensure this ...

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