When a form is redone:

• A new copy of the form opens to correct and sign
• The author corrects and signs it, creating a new form with a new signature
• The original is kept, marked void, and stored in the Voided forms section for audit
• Any form which relies on the redone form, such as an application, will also need to be redone

Before you sign

MHA forms are legal documents. Most redos can be avoided with a careful check before signing:

• Read the full form preview, not just the fields you filled in
• Check patient details, names, addresses, and dates
• Follow all regular scrutiny processes
• Only click 'Sign' once you are sure the form is correct
  

1. Request someone to redo a form

If you spot an error on a form completed by someone else, you can ask them to redo it:

• Click 'Action' next to the form
• Select 'Request redo'
  

• Select a reason and add any details
• Click 'Send request'
  

2. Accept a redo request

If someone has asked you to redo your form:

• Click 'Action' next to the form
• Select 'Respond to redo'
  

• Click 'Accept'
  

• Update the form
• Click 'Sign'

Once the new form is signed, the original is voided. Voided forms are watermarked and kept below completed forms. Switch off 'Hide forms' to view, download, or send them.

3. Decline a redo request

If you do not agree that the form needs to be redone:

• Click 'Action' next to the form
• Select 'Respond to redo'
• Click 'Decline'
  

• Enter a reason
• Click 'Confirm decline'
  

The form stays as signed, and the person who requested the redo will be emailed.

4. Start a redo on your own form

Only the author of a form can start a redo on it:

• Click 'Action' next to the form
• Select 'Start redo'
  

• Select a reason
• Click 'Start redo'
  

• Update the form
• Click 'Sign'

If you redo a medical recommendation after the application has been completed, the AMHP will also need to redo their application.

5. Retract a redo request

You can only retract a request before the author accepts it:

• Click 'Action' next to the form
• Select 'Retract redo request'
  

• Enter a reason
• Click 'Retract request'
  

6. Cancel a redo in progress

You can only cancel a redo before the new form is signed:

• Click 'Action' next to the form
• Select 'Cancel redo'
  

• Select a reason and add any details
• Click 'Cancel redo'
  

7. Redo linked forms

If a medical recommendation in the assessment has been redone, you will also need to redo your application. Forms in the process of being redone cannot be used to progress the admission:

• When 'A form needs to be redone' appears, click 'Continue'
  

• Reselect the linked forms
• Click 'Sign'