What do I need in order to sign up for a Thalamos Assess account?

Your Trust email ID and your GMC number.

How secure is Thalamos Assess?

Only you have access to the information you enter into Thalamos, you decide who to share this information with. The Thalamos team do not have access to anything other than your professional details, so we can make sure only registered professionals are using the service. All information on the platform is encrypted at rest and in transit. So you can coordinate your assessment safe in the knowledge that your forms are secure.

What MHA forms are available on Thalamos Assess?

• Section 2

  Medical recommendation for admission for assessment. Form A4 Regulation 4(1)(b)(ii)
  Joint medical recommendation for admission for assessment. Form A3 Regulation 4(1)(b)(i)

• Section 3

  Medical recommendation for admission for treatment. Form A8 Regulation 4(1)(d)(ii)
  Joint medical recommendation for admission for treatment. Form A7 Regulation 4(1)(d)(i)

• Section 4

  Medical recommendation for emergency admission for assessment. Form A11 Regulation 4(1)(f)
• Section 5.2 - Report on hospital in-patient (Form H1)
• Section 20 - Renewal of authority for detention (Form H5 Regulation 13 (1), (2) and (3))
• Section 58(3)A - certificate of consent to treatment (Form T2 Regulation 27(2))

• CTO1

Section 17A Community Treatment Order

• CTO7

Section 20A Community Treatment Order

Do the forms contain all the same information as the original pink MHA forms?

Yes. Once complete the forms are identical to the statutory forms, just a digital version. When completing a form, you might notice that the forms aren’t quite identical to the pink ones you are used to completing. This is because they have been simplified to make them less clunky, quicker and easier to complete.

Is Thalamos available as a mobile phone app?

Thalamos is a web application, so you won’t find it on an App Store. This is for security and IG reasons. It is possible to save it to your home screen however, like you would a normal app. This works differently depending on whether you are using an android or apple device.

If I need to send more than one form, can I send them together in one email?

Each form needs to be completed and sent separately.

What email ID’s can I send forms to?

Forms will be sent from within the Thalamos system directly to AMHP colleagues, nursing colleagues and MHA Admin colleagues. You can only share forms to people with a NHS or Gov email address. if you're trust is using Thalamos on a large scale, refer to the Local Policy Guidance of a list of sites. If you'd like a copy of your Local Policy Guidance, get in touch with your project lead or support@thalamos.co.uk.

Can I Download my Form from Thalamos?

You can download forms from Thalamos Assess to your own computer/ system if you need to. However we recommend that you send all forms through Thalamos Assess. This is so there is an audit trail, to assist version control and to keep the patient information secure. If you do donwload a form, it is important to delete it from your donwload folder afterwards.

Are the forms automatically uploaded to the EHR (Rio, SystmOne, CareNotes etc.)?

Currently MHA Admin must download forms from Thalamos Assess and attach them to the EHR. In time they will automatically be uploaded from Thalamos Assess.

How do I change my password?

Click on Account Settings at the top right of any page, then click Profile. You will see a green button saying Change Password.

I’ve forgotten my password.

1. Click Forgotten password on the log-in screen
2. Enter your email address so that a reset password link can be sent to you.
3. If you don’t receive this email, please check your junk/spam/promotions folder.

How do I access previous forms I have completed? 

All your completed forms are stored in the YourForms section. 

How to I resend a form?

1. Go to Your Forms and locate the correct form
2. Click VIEW FORM and scroll to the bottom of the preview
3. Click SEND
4. Enter the name and email address of recipient and click SEND

Can I send a form to someone that does not have a Thalamos account?

Yes, you can still send a form to someone even if they do not have a Thalamos account. Enter their name and their email address in the recipient boxes. They will then receive an email notification that they have been sent a form and will be able to log in to view and complete the form using their name and the email address the form was sent to.

I’ve made a mistake; can I amend the form?

Unfortunately, once you have saved and signed the form you will not be able to edit the form and therefore you will have to complete a new form. This is due to the rules around electronic signatures and documents being “locked” for editing once signed. We are actively working on a solution so that you are able to “unlock” amend and then re-sign the documents with a log of all changes being kept.

Still have a question?

Contact the Thalamos Helpdesk at support@thalamos.co.uk or call us on 0203 886 0385.