For issues such as those listed below, COLP Officers should contact the IT Systems Support.
- Common usability issues encountered by users which are not caused by a fault in the software
- Adding or removing users' access and other onboarding / off-boarding processes
- Any issues relating to internet access issues with end-user devices
For issues relating to:
- Log in Issues: Authentication troubleshooting and resolution, including issues relating to usernames and client-specific SSO issues, please call 02076016777